Privacy Policy
Last updated: 28 September 2026
This Privacy Policy explains how Secure Technologies ("we", "us", "our") collects, uses, stores and protects your personal information when you visit www.setec.in or contact us through the website. We are committed to handling your data responsibly and in line with India's Digital Personal Data Protection Act, 2023 and the Information Technology Act, 2000 and its rules.
Information we collect
We only collect the information you choose to give us, plus basic technical data your browser sends automatically:
- Details you submit through our enquiry form, AMC registration, free site-survey booking or WhatsApp — typically your name, phone number, email address, and the message or requirement you describe.
- Usage data collected via cookies and analytics — such as pages visited, approximate location, device and browser type, and referring source.
We do not collect payment-card details on this website, and we do not knowingly collect information from children.
How we use your information
- To respond to your enquiries and provide quotes, surveys and support.
- To supply, install and maintain the security systems you request.
- To manage Annual Maintenance Contracts (AMC) and service visits.
- To improve our website, services and customer experience.
- To send service-related updates you have asked for. We do not sell your data.
Cookies & analytics
We use Google Analytics (GA4) to understand how visitors use the site so we can improve it. These cookies collect aggregated, non-identifying usage statistics. You can block or delete cookies in your browser settings; the site remains fully usable without them.
Service providers we share data with
We share the minimum data necessary with trusted processors who help us run the site and respond to you. These include our form-delivery provider (to email us your enquiry), our database and hosting providers (to store enquiries and serve the website), Google Analytics, and WhatsApp when you choose to message us there. Each processes data only on our instructions. We may also disclose information where required by law.
Data retention
We keep enquiry and customer records only for as long as needed to serve you, meet our contractual and legal obligations, and maintain your equipment history for AMC and warranty purposes. When no longer required, data is securely deleted.
How we protect your data
Our website is served entirely over encrypted HTTPS, and access to enquiry records is restricted to authorised staff. While no method of transmission over the internet is perfectly secure, we take reasonable technical and organisational measures to safeguard your information.
Your rights
You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. To make a request, email securetecno21@gmail.com and we will respond within a reasonable time.
Contact us
For any question about this policy or your data, contact:
Secure Technologies
WZ-711, Naraina Village, New Delhi, Delhi 110028
Phone: +91 8920005835
Email: securetecno21@gmail.com
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date.